Our Policies
ONLINE COMMUNITY GUIDELINES - PDF
CUSTOM SCREENS
Please Help Us Respect the Rights of Artists and Other Designers.
Reproducing copyrighted, trademarked or otherwise protected material without permission is a violation of International Law. We don’t want you to get in trouble, and we want to respect the legal ownership of other artist’s and company’s designs.
Unacceptable content may include references to, or images from, a celebrity, fictional character, designer, business, company, film, tv show, band, sports team, book, product name, etc.
You may use your own designs and photographs, or source images from websites and books that state specifically that the images are available without a copyright. If in doubt, you can write to a source and request permission to use the design.
Thanks for respecting the rights of others as part of your own creative process.
DISCOUNT CODES:
Enter coupon codes after selecting “Checkout” on the Shopping Cart page.
INTERNATIONAL ORDERS:
International shipping costs very greatly by country. We have instituted a flat fee of $40.00 per international order plus $3.00 per item. Overages will be refunded.
NOTE ON SHIPPING COST:
The USPS recently raised rates on parcel shipping. We’ve done some cost comparisons and USPS is still the best value for the products we ship. Note that if you like several products in our store, it would be to your advantage to order more than one item at a time, as then you make the most of your flat rate postage!
We are working hard to keep costs down for our customers, and are very grateful for your business.
REFUNDS AND ONLINE CLASSES:
There are no refunds for online course fees, thermofax design service fees or custom screens. All other items may be returned in the same condition as they were received within 7 business days for a refund minus shipping cost, or within 30 days for store credit, minus shipping cost.
RESOURCES & TUTORIALS
MY ESSAYS AND TUTORIALS COVER A RANGE OF SUBJECTS RELATED TO SURFACE DESIGN AND ART.
Each is copyrighted, so please don’t copy an article and distribute it to a group without writing to me first. That’s just showing respect. I am happy to grant permission for sharing; I just like to know where the articles are being used. DO feel free to copy an essay for your own use. To access an article, click on the photograph. I am slowly building this library of resources for public use, so if you have an idea for an essay, drop me a note here.